Paraplanner / Service Advisor

Is working with people you want to do life with important to you? It is to us, too.

As a family firm, we believe that family is everything. Our clients will tell you that every single interaction, relationship, and retirement plan is built on the foundation of a family – and the same goes with how we treat our team. So, if creating an outstanding advisor experience, proactively communicating and owning your role makes your ears perk up: Let’s talk more…

Who are we?

We are an independent advisory firm that loves getting to know our clients. As fiduciaries, we create better outcomes for our clients by weighing the options, understanding the numbers, and removing the emotion. The primary downfall of a retirement plan is making emotional decisions in key years. We are careful about who we hire. We are trustworthy. We are hard working. Let us work for you. 

We’re looking for a full-time Paraplanner / Service Advisor to be the newest addition to our family. Competitive compensation, fully paid healthcare, and PTO are just a few of the many benefits we offer our employees.

Your everyday super-powers – this is a people person position!

Putting client needs first is deeply rooted in our culture and at the core of everything we do. Strong, detail orientated professional to assist with various industry specific tasks to help ensure the day to day client interaction runs efficiently while always acting as a Fiduciary and putting the clients first. Role is to support the Partners with (but not limited to):

Your roles & responsibilities

  • Prioritize incoming tasks and issues daily
  • Operate with a proactive approach to advisors & clients
  • Complete & process internal and external servicing requests
  • Maintain database programs
  • Respond to client inquiries as needed within 24 hours
  • Guide clients through the rollover/ transfer process
  • Generate and provide various financial reports to advisors
  • Plans for current and prospective clients
  • Assist advisors with pre-appointment preparation
  • Update account values and complete client review summary for upcoming appointments
  • Resolve any issues regarding account transfers
  • Assist client with using the BAM Client Portal and create for new accounts
  • Provide trading and portfolio support as needed
  • Assist advisors with product/strategy recommendations to clients

Your qualifications

  • Strong organizational skills and attention to detail
  • Ability to demonstrate persistence to achieve quality
  • Excellent communication – both verbal and written
  • Self-directed initiative
  • Process driven Prior experience working in financial industry
  • Highly organized with strong follow-through
  • Resourceful in problem resolution
  • Phenomenal phone skills and ability to build trust with clients
  • Operate with a proactive approach when dealing with advisor and clients
  • Experience working in a fast-paced environment
  • Attention to detail
  • Previous experience in processing confidential paperwork
  • Previous client interaction in an office environment
  • Insurance licensing strongly preferred and Series 65 (preferred)
  • Highly organized
  • Willing to work as part of a team

Benefits

  • Fully paid health and dental for yourself (no vision)
  • 401k Plan
  • Team events